Privacy Policy
Aakhri badlav: 30 July 2026 · SIDHI MARWADI PRIVATE LIMITED, Jodhpur, Rajasthan, India
Hum utna hi data lete hain jitna order pahunchane aur account chalane ke liye chahiye — mobile number (pehchan), naam, delivery address, order history. Checkout par email kabhi nahi poochha jata; order poora hone ke baad ek optional email field hota hai, sirf Google ko feedback bhejne ke liye — poora detail neeche "Data kahan jaata hai" me hai. Website analytics (Google Analytics, Meta Pixel, Microsoft Clarity) India ke grahakon ke liye by-default chalu hain — koi EEA/Europe targeting nahi. Neeche isi page par ek device-level OPT-OUT switch hai; band karne par yeh sirf is device/browser par turant asar karta hai. Har badlav consent ledger me darj hota hai (Notice v2026-07-28.1). Aap kabhi bhi apna data dekh sakte hain, sudhar sakte hain, ya account delete kar sakte hain.
Kya data, kis kaam ke liye
| Data | Kaam | Aadhaar |
|---|---|---|
| Mobile number (OTP se verified) | Account ki pehchan, order updates, login | Order/account ka contract |
| Naam + delivery address + PIN | Order pahunchana, invoice | Order ka contract |
| Order history (receipts) | Aapka record, tax/legal record | Kanooni retention |
| Reviews (verified purchase) | Doosre grahakon ki madad | Aapki di hui content |
| Email (optional, sirf order-confirmation page par, order poora hone ke BAAD maanga jaata hai) | Sirf Google Customer Reviews ko survey bhejne ke liye — kabhi marketing ya kisi aur kaam ke liye nahi | Aapki alag, saaf di hui haan (consent) — na dein to order/delivery par koi asar nahi |
| Site-usage events (kaunsa page, kya khoja) | Site behtar banana, stock ka signal | Aapki analytics consent par hi aapke session se judte hain |
| IP address + device/browser jaankari (technical logs) | Suraksha, fraud-rokthaam, server logs, order-abuse cap | Kanooni hit (legitimate use) — suraksha |
Kitne samay tak rakhte hain (retention)
| Data | Samay |
|---|---|
| Order/invoice/tax records | Income-Tax/GST kanoon ke tehat ~8 saal |
| Profile, address, login sessions | Jab tak account active hai; delete karte hi turant mit jaate hain |
| Site-usage events / IP-technical logs | Adhik-se-adhik 24 mahine, phir hata diye jaate hain |
| Consent ledger (haan/na ka record) | DPDP proof ke liye rakha jaata hai; profile delete par bhi record rehta hai |
Consent — alag-alag, kabhi pre-ticked nahi
- WhatsApp marketing, back-in-stock ping, business-enquiry callback, Google Customer Reviews ke liye email — har ek ki ALAG haan; koi bhi pehle se ticked nahi hoti.
- Har haan/na consent ledger me date-time ke saath darj hoti hai — DPDP ka record.
- Haan wapas lene par woh kaam turant band ho jaata hai; order/OTP jaise zaroori (transactional) messages account ke saath chalte hain.
Cookies aur Analytics — is device ke liye
Hum Google Analytics, Meta Pixel aur Microsoft Clarity istemal karte hain taaki pata chale kaunse products dekhe/khoje ja rahe hain aur ads kaam kar rahe hain ya nahi — sirf India ke grahakon ke liye, koi cross-border (EEA) targeting nahi. Yeh by-default CHALU hai. Neeche ke Consent & data rights controls device/browser ke liye choice badalte hain (koi login zaroori nahi) — band karne par is device se aane wale visits ka session GA4/Meta se nahi juda jaata aur Meta Pixel/Clarity load hi nahi hote.
Mukhya cookies jo lagti hain: sm_sid (aapki cart ko is device par yaad rakhne ke liye — zaroori functional cookie), sm_consent aur sm_consent_v (aapki analytics ON/OFF choice aur woh kis notice ke tehat ki gayi — yeh dono sirf tab lagti hain jab aap choice dete hain — site ke footer ke “Cookie & data choices” link se, neeche ke controls se, ya (jab yeh mode chalu hoga) pehli visit par dikhne wale sheet se, 180 din), sm_vid (aapki consent choice ka record jodne wala anonymous id, 1 saal — sirf choice dene par), sm_hint (choice ke 6 haan/na bits aur login/cart ka hint — koi pehchaan nahi), sm_xid (is device ki pehli visit ki pehchaan, 180 din — analytics OFF ho to nahi lagti), _fbp aur _fbc (Meta Pixel / Conversions API — ads kaam kar rahe hain ya nahi, yeh maapne ke liye, 90 din; _fbc sirf tab jab aap kisi Meta ad se aate hain; analytics OFF ho to nahi lagti), aur Google Analytics / Microsoft Clarity ki apni cookies. Meta ko hum aapka email kabhi nahi bhejte.
Apni choices dekhne/badalne ke liye neeche Consent & data rights section dekhein.
Consent & data rights
Aapki abhi ki choices (is device/browser par)
- Analytics (GA4, Clarity): ON
- Ads (Meta Pixel, Google Ads): ON
- WhatsApp / email marketing: OFF
Aapne abhi koi choice nahi chuni — default me Analytics aur Ads chalu hain (India ke grahakon ke liye). Marketing hamesha band rehta hai jab tak aap haan na kahein.
Aapke adhikaar
- Data dekhna/le jaana: My Kitchen → Privacy.
- Delete my data (request): /account → Delete my data — aapki request hamari support team ko jaati hai (koi automatic deletion nahi; hum pehchaan verify karke process karte hain).
Grievance Officer: Virendra Choudhary, virendra@sidhimarwadi.com.
DRAFT notice v2026-10 — final legal wording baaki hai
Yeh notice abhi draft hai; Lane A final wording denge. Isme DPDP Rules ke notice-niyam (Rule 3) ke hisaab se chaar cheezein saaf likhi hain:
- Kaun sa data: device/browser ki jaankari, dekhe gaye pages, cart aur order ke events, aur (jab aap dein) mobile number, naam, address.
- Kis kaam ke liye: order aur delivery (zaroori); site kaise chalti hai samajhna (Analytics); ads ka asar naapna (Ads); offers aur updates bhejna (Marketing — sirf aapki alag haan par).
- Kaun si seva isse chalti hai: sidhimarwadi.com par order, delivery, support aur hamari site ko behtar banana.
- Aap kya kar sakte hain: upar ke buttons se consent kabhi bhi wapas lein; apna data dekhein/sudharein/delete karwayein; shikayat Grievance Officer ko, ya Data Protection Board of India ko karein.
Aapke adhikaar — aur unka BUTTON kahan hai
- Data dekhna/le jaana: My Kitchen → Privacy se poora data JSON file me download hota hai.
- Sudhaar: naam/address My Kitchen me kabhi bhi badle ja sakte hain.
- Delete (erasure): My Kitchen → Privacy se account delete — profile, addresses, sessions turant mit jaate hain. Order receipts kanooni/tax retention ke tehat rehti hain; unme profile nahi judta.
Data kahan jaata hai
- Order ka data hamare apne order-system (SM Plus) me jaata hai — wahi is business ka system of record hai.
- Payment Razorpay (RBI-authorised aggregator) process karta hai — card/UPI data hamare server par kabhi store nahi hota.
- OTP/order SMS aur WhatsApp bhejne ke liye messaging provider sirf aapka number aur message dekhta hai.
- Google Analytics, Meta Pixel (+ CAPI) aur Microsoft Clarity by-default chalu hain (upar "Cookies aur Analytics" section) — India-only, koi EEA targeting nahi. Is page ka opt-out switch aapke device ke liye band kar deta hai.
- Order-confirmation page par (order poora hone ke BAAD, kabhi checkout par nahi) ek optional email field hota hai — sirf Google Customer Reviews ke liye maanga jaata hai, saaf bataya jaata hai kis liye, aur agar aap email na dein to order/delivery par koi asar nahi padta, na hi dobara zor se poocha jaata hai. Email dene par order ID, delivery country, estimated delivery date aur aapka email Google ko jaata hai, taaki Google chahe to ek optional review-survey bhej sake. Yeh haan consent ledger me alag se darj hoti hai; email na dene ka koi asar account/order par nahi padta.
- Hum data kabhi bechte nahi.
Grievance Officer (DPDP)
Virendra Choudhary — virendra@sidhimarwadi.com. Koi bhi shikayat ya data-adhikaar ki maang yahan bhejiye; 48 ghante me acknowledgement aur adhik-se-adhik 30 din me niptara milta hai. Poori jaankari Grievance page par.
Company jaankari
SIDHI MARWADI PRIVATE LIMITED · CIN U10795RJ2025PTC102887 · GSTIN 08ABQCS2572P1ZE · FSSAI Lic. 12224999000329
Registered office: Khasra No. 1242/655, Kudi Dhoru, Kudi, Pipar Road, Jodhpur, Rajasthan – 342606
Support: 9799956430 · Business: 9799956440 · Grievance Officer: Virendra Choudhary (virendra@sidhimarwadi.com)